T3 Webinar: Introduction to Operations Performance Measures and Management (Blended)
April 21 – May 23, 2017
This course will define performance measurement and management, how they are used in an organization, how they are set up, and what the expected outcomes are for performance management. We will describe both the reasons performance measurement and management enhances a transportation agency’s operations and the elements of a successful Operations Performance Measures & Management (OPMM) program.
Length: 6 hours